About Derailed Hosting
Derailed Hosting is like the new kid on the block, we are a small hosting site, but we offer a range of services at some of the lowest prices around. We offer shared hosting and dedicated servers.
We provide servers in all locations but, for everywhere outside of Frankfurt am Main, Germany, we handle requests on a case by case basis and prices may vary.
Why Choose Us?
There are many reasons to choose us, here are a few:
- 24/7 Support
- 99% Uptime Guarantee
- 12 Hour Refund Policy
- Competitive Pricing
- Range of Features
FAQ
Q: What is your refund policy?
A: We offer a 12 hour refund policy, if you are not happy with our services you can request a refund within 12 hours of purchase.
Q: What is your uptime guarantee?
A: We offer a 99% uptime guarantee on all of our services.
Q: What is your support policy?
A: We offer 24/7 support on all of our services.
Q: What is your privacy policy?
A: You can view our privacy policy here.
Q: What is your terms of service?
A: You can view our terms of service here.
Q: How can I contact you?
A: You can contact us via our Discord server, or via email at [email protected]
Q: How long does a reply take?
A: We aim to reply to all support tickets in our Discord within 72 hours, however email replies may take longer.
Q: How long have you been in business?
A: We are very new to the hosting business, we have been in business since 14 Febuary 2024.